Terms & Conditions

By using this site the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

Effective Date: 26 May 2023

Welcome to Flohaan! These Terms and Conditions govern your use of our website and services. By accessing or using the Flohaan website or any of our services Corporate Gifting or Luxury Gifting, you agree to be bound by these Terms and Conditions. Please read them carefully before using our Site or Services.

1. Acceptance of Terms

a. These Terms and Conditions constitute a legally binding agreement between you (“User,” “you,” or “your”) and Flohaan (“Company,” “we,” “us,” or “our”). By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

b. If you do not agree to these Terms and Conditions, you may not access or use our Site or Services.

2. Description of Services

a. Flohaan is a B2B and B2C corporate gifting platform that specializes in luxury and customized gifting solutions. We offer a wide range of products and services to cater to the unique needs of our clients.

b. Our Services include, but are not limited to, providing an online platform for browsing and purchasing luxury gift items, accessing customization options, managing corporate gifting programs, and facilitating efficient order processing and delivery.

3. User Responsibilities

a. You agree to use the Site and Services in accordance with these Terms and Conditions, applicable laws, and regulations.

b. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access to or use of your account.

c. You agree not to use the Site or Services for any unlawful, unauthorized, or improper purposes. You shall not engage in any activity that may harm, disrupt, or interfere with the Site or Services or the experience of other users.

4. Intellectual Property

a. All content and materials available on the Site or through our Services, including but not limited to logos, designs, text, graphics, images, videos, software, and trademarks (“Intellectual Property”), are owned by or licensed to Flohaan. You may not use, copy, reproduce, modify, distribute, or display any Intellectual Property without our prior written consent.

b. You retain ownership of any content or materials that you submit or upload to the Site in connection with our Services. By submitting or uploading content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, distribute, and display such content in connection with our Services.

5. Pricing and Payment

a. The prices displayed on the Site are subject to change without notice. We make every effort to ensure the accuracy of pricing information, but we cannot guarantee its absolute accuracy.

b. Payments for orders placed on the Site must be made in full at the time of purchase. We accept various payment methods, including credit cards, debit cards, and other electronic payment options. All payments are subject to verification and authorization by the relevant payment service provider.

c. You are responsible for any applicable taxes, duties, or customs fees associated with your purchase. These additional charges may vary depending on your location and the nature of the products or services ordered.

6. Shipping and Delivery

a. We strive to provide accurate shipping and delivery estimates, but we cannot guarantee specific delivery dates or times. Delivery times may vary depending on the shipping method, destination, and other factors beyond our control.

b. Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and notify us promptly of any discrepancies or damages.

7. Returns and Refunds

a. We have a comprehensive Returns and Refunds Policy in place. Please refer to the policy available on our Site for detailed information on our procedures and eligibility criteria.

8. Limitation of Liability

a. To the extent permitted by law, Flohaan and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site or Services, even if advised of the possibility of such damages.

9. Termination

a. We reserve the right, at our sole discretion, to terminate or suspend your access to the Site or Services, without prior notice or liability, for any reason whatsoever.

b. Upon termination, your right to use the Site and Services will immediately cease, and any provisions of these Terms and Conditions that, by their nature, should survive termination shall survive, including but not limited to intellectual property rights, limitations of liability, and dispute resolution provisions.

10. Governing Law and Jurisdiction

a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Karnataka. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Karnataka.

11. Modifications to the Terms and Conditions

a. We reserve the right to modify these Terms and Conditions at any time, effective upon posting the updated version on our Site. It is your responsibility to review these Terms and Conditions periodically for any changes.

b. Your continued use of the Site or Services after the posting of any modifications constitutes your acceptance of such modifications.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at

By using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last updated: 26 May 2023